Is your Western Digital My Cloud machine presently offline? Don’t fear—the corporate isn’t struggling one other service outage. Quite, it’s a brand new measure to forestall exploits of safety vulnerabilities. In the event you haven’t up to date your machine’s firmware just lately, it’s being barred from entry to My Cloud.
As noticed by Bleeping Laptop, Western Digital started blocking net entry on June 15 if the NAS unit had not but up to date to firmware model 5.26.202 (My Cloud) or 9.4.1-101 (My Cloud Residence, SanDisk ibi). The software program updates had been launched on Might 15, and embrace fixes for a number of safety flaws. One is rated as crucial severity. The coverage change was introduced in a safety bulletin earlier this week.
Whereas dramatic, Western Digital’s actions appear to be associated to its service woes again in April, when a hack led the corporate to take down its servers for over per week to finish remediation. The crucial severity subject patched in its Might 15 firmware permits unauthenticated code to be executed remotely on a My Cloud machine—which might expose customers to threats like ransomware assaults.
Customers can nonetheless entry knowledge on offline My Cloud gadgets regionally. Entry and administration of recordsdata via the online turns into obtainable once more after the outdated machine completes a firmware replace. Affected gadgets embrace:
- My Cloud PR2100 – requires 5.26.202 or later
- My Cloud PR4100 – requires 5.26.202 or later
- My Cloud EX4100 – requires 5.26.202 or later
- My Cloud EX2 Extremely – requires 5.26.202 or later
- My Cloud Mirror G2 – requires 5.26.202 or later
- My Cloud DL2100 – requires 5.26.202 or later
- My Cloud DL4100 – requires 5.26.202 or later
- My Cloud EX2100 – requires 5.26.202 or later
- My Cloud – requires 5.26.202 or later
- WD Cloud – requires 5.26.202 or later
- My Cloud Residence – requires 9.4.1-101 or later
- My Cloud Residence Duo – requires 9.4.1-101 or later
- SanDisk ibi – requires 9.4.1-101 or later
Western Digital’s safety bulletins for My Cloud, My Cloud Residence, and SanDisk ibi gadgets element how you can replace your machine’s firmware.
This coverage announcement carefully follows latest studies about Western Digital onerous drive warnings, which, not like the firmware updates talked about above, don’t tackle any safety points. Even with out issues, some WD onerous disk drives are flashing alerts after three years—and it’s inflicting the drives to cease working in Synology NAS gadgets. Synology is presently recommending that customers flip off the warnings to revive performance.
